This Privacy Policy explains how BoomBet collects, uses and protects the personal information you provide when you register an account, make payments or use our site and services. We take user privacy seriously and aim to be clear about what data we hold, how we use it and the options you have to control it.
When you create an account we collect personal details such as your name, date of birth, email address, postal address and telephone number. We may also collect identity documents and proof of address for verification purposes, plus payment details needed to process deposits and withdrawals.
We automatically collect technical information about your device and connection, including IP address, device type, browser, operating system and language settings. We also use cookies and similar technologies to remember preferences and to help secure your account.
We record transactional data such as deposit and withdrawal history, bet and play history, account balance and bonus history. We also log activity on the site for security and responsible-gambling purposes, for example login timestamps and session records.
We use the data we collect to operate your account, process payments, verify identity, prevent fraud, comply with legal and regulatory obligations, and to provide customer support. We may use aggregated, non-identifying data for analytics and service improvement. With your consent we may send marketing communications, which you can opt out of at any time.
We implement reasonable technical and organisational measures to protect your data from unauthorised access, disclosure or loss. Access to personal data is restricted to staff and third-party suppliers who require it to provide services. Where appropriate we use encryption and secure storage, and we review our security practices regularly.
We use cookies and similar technologies to remember preferences, analyse site usage and deliver essential functionality. Some cookies are necessary for the site to work, while others support analytics and personalised content. You can manage cookie settings via your browser or the cookie settings tool on our site.
We share personal data with third parties only where necessary to deliver services or meet legal requirements. This includes payment processors, identity and fraud-checking suppliers, game providers, analytics services and legal or regulatory bodies when required. These partners are contractually bound to protect your data.
You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, to request deletion of data in certain circumstances, and to object to or restrict certain processing. You may also request a copy of personal data in a commonly used format where applicable.
To exercise your rights or to update your information, contact our customer support at [email protected]. We will respond to verified requests and may require additional information to confirm your identity before making changes.
We may update this policy from time to time to reflect changes in our services or legal requirements. Any material changes will be posted on the site and, where appropriate, we will notify you through your account or by email. Continued use of Boom Bet services after changes are posted constitutes acceptance of the updated policy.
